Frequently Asked Questions

My Family wants to get our car loaded in our presence. Is that possible?
Yes, Door To Door Cargo Packers And Movers value the client and his expensive belongings. We have the needed vehicle carrier which can load the car in your presence at your home and similarly can deliver the same at your new home.

Can you hold the consignment at a destination for a week, if so what are the prices?
Yes, we can do this. The inspecting officer will address the questions.

What would be the cancellation charges if the pickup cancelled on pickup day?
The customer will be charged with pickup charges for packing / labor / vehicle.

What is the maximum liability of DTDCPM in case of lost consignment?
DTDCPM's liability for lost consignment during transit is restricted to the extent of the declared value or INR 2,000/- (Rupees Two Thousand Only), whichever is lower.

I am worried about my perishable food – items. How DTDCPM is going to handle and maintain the same?
Door To Door Cargo Packers And Movers advice the clients not to shift fast-perishable and food-items such as Vegetables, Fruits, Flowers, Ghee, Pickles etc. as these may spoil your other valuable items.

In case there is damage to the goods under transit, what kinds of settlement/procedures are followed by Door To Door Cargo Packers And Movers?
DTCPM use all safety measures to avoid any kind of damage to your goods. However, in case of any unpredictable mishap, we ensure our client speedy settlement of their claims from the insurance company with whom we have long association and understanding.