Privacy Policy
Last Updated: 01-01-2021
At Door To Door Cargo Packers And Movers, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website, www.dtdcpm.com, and use our services. By accessing our website and providing us with your personal information, you consent to the practices described in this policy.
Information We Collect:
We may collect the following types of personal information from you:
a) Contact Information: This may include your name, address, email address, and phone number.
b) Shipment Details: We may collect information related to your shipments, such as origin and destination addresses, contents of the shipment, and other relevant details.
c) Payment Information: When you make payments for our services, we may collect your payment details, including credit card information, bank account details, or other payment method information.
d) Communication Information: We may collect information about your communications with us, including emails, chats, or phone calls.
e) Website Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, operating system, and pages visited.
Use of Personal Information:
We use the personal information we collect for the following purposes:
a) Providing Services: We use your personal information to provide the requested packing and moving services, including organizing shipments, tracking packages, and delivering them to the designated locations.
b) Communication: We may use your contact information to communicate with you regarding your shipments, service updates, promotions, and other relevant information.
c) Payment Processing: We use your payment information to process payments for our services.
d) Improving Our Services: We may analyze the website usage information to improve our website's functionality, user experience, and overall service quality.
e) Compliance & Legal Obligations: We may use your personal information to comply with legal obligations, resolve disputes, and enforce our policies.
Information Sharing & Disclosure:
We do not sell, trade, or rent your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information with:
a) Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These service providers are contractually bound to handle your information securely and use it solely for the purposes we specify.
b) Business Partners: In certain cases, we may share your information with our trusted business partners to provide complementary services or offers that may be of interest to you. However, we will always obtain your consent before sharing your information for marketing purposes.
c) Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate potential violations.
Data Security:
We employ reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Rights:
You have the right to access, correct, update, or delete your personal information held by us. You may also withdraw your consent for us to process your information by contacting us at the provided contact details below. However, please note that certain information may be retained for legitimate business purposes or as required by law.
Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
Updates to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the date of the last update. Your continued use of our website and services after the changes are posted will signify your acceptance of the revised Privacy Policy.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at support@dtdcpm.com.
